Privacy Policy

1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with applicable laws including the EU General Data Protection Regulation (GDPR) and the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong.

2. Information We Collect
We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, phone number, and other contact details provided by you.
  • Usage Data: Information about your interaction with our website, such as IP address, browser type, pages visited, and timestamps.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

3. Legal Basis for Processing (GDPR Compliance)
For visitors from the European Union, we process your personal data based on the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with a legal obligation
  • Legitimate interests

4. How We Use Your Information
We use your information to:

  • Operate and maintain our website
  • Improve your browsing experience
  • Respond to your inquiries and requests
  • Send updates and promotional materials (with your consent)
  • Monitor and analyze usage patterns
  • Comply with legal obligations

5. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:

  • Service providers who assist in website operations
  • Legal authorities if required to comply with legal obligations
  • Other parties where necessary for legal proceedings or audits

6. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your jurisdiction. Where required by law, we implement appropriate safeguards to ensure your data rights are protected (e.g., Standard Contractual Clauses for EU data transfers).

7. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction.

8. Your Rights (GDPR and PDPO)
GDPR (EU Residents):

  • Right to access, rectify, or erase your personal data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

PDPO (Hong Kong Residents):

  • Right to access and correct personal data
  • Right to be informed about the processing of personal data
  • Right to prevent processing for direct marketing

To exercise these rights, contact us at info@eko.hk.

9. Data Retention
We retain personal data only as long as necessary to fulfill the purposes stated in this policy and to comply with legal requirements.

10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or your rights, please contact us at: info@eko.hk

Last Updated: 18th October, 2025